• "I don’t have a computer, don’t know how to operate one, and am too old to learn … It’s great for those who want to do things that way, but I’m really not interested. I have done our income tax for years, and it is really hard to get the forms to send to the government. They want our money, but they don’t want to provide the means to get it."

    E.M. Turner
    Pawnee, Oklahoma
  • "I do not have Internet access. The entire concept of giving up paper documents and records is causing me no end of difficulties … I beg you to let us have our paper trail."

    C. Combest
    Tulsa, Oklahoma
  • "Those who desire their federal benefits by direct deposit or card – that’s their choice, and that’s OK. But I prefer my social security check by mail, and that should be OK as well. We should not be forced into direct deposit by our government.

    J. Sievers
    Jackson, Missouri
  • "[The government is] telling me I have to get a bank or card in order to keep my benefits. For 40 years it's been my choice not to have any of that. And I don't intend to do so any time in the near future."

    G. Smallwood
    Clearwater, Florida
  • "I feel as if I’m being dragged kicking and screaming into direct deposit of my checks … I like to have the check in my hands and determine the amount of the deposit for myself."

    N. Taylor
    Ypsilanti, Michigan
  • "I truly resent being told by the government, or a financial institution, or a company that I must ‘go online’ to do my business with them – which is clearly for their convenience and their savings – at my expense, and my time, and my effort."

    S. Wood
    Alexandria, Virginia
  • "Preserving options for Americans who aren't online, as well as those who are concerned about online security and rampant identity theft, is crucial … Our government can and should embrace technology, but it should not ignore the needs of citizens who are not yet – and may never be – part of the digital revolution."

    Ken McEldowney
    Executive Director, Consumer Action
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